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| News | Drivers

How To Use A 50kW Mer Rapid Charger

We have created a short video to show the different steps to charge your EV on a Mer rapid charger. Watch the video or read the script below.

At Mer, we like to make things easy for you, that’s why we give you the choice to charge your electric vehicle as a guest user or by registering on our network or all of our public charge points.

This is a Mer rapid charger. The power on these can be up to 75kW.

As a guest user, you can charge using contactless payment or by the app.

With contactless payment connect the cable to your vehicle, hold your payment card on the payment terminal and press start on the charger.

To end your charge, hold your payment card on the payment terminal, press stop on the charger and disconnect the cable.

With the app, you do not need to sign up with us. Connect the cable to your vehicle, download and open the Mer Connect UK app, click on ‘Find a charge point’, select the charge point and swipe to start the charge.

To stop the charge, swipe stop in the app and disconnect the cable. A receipt will be sent to you via email following your charge.

If you are a registered customer, log in to the Mer Connect UK app, and follow the same steps. You will be billed monthly on the payment card you registered with.

To charge with a Mer charge card, create an account on the App or Driver Portal to order it. Connect the cable to your vehicle, hold the charge card on the Wi-Fi icon on the charger screen and press start on the charger.

To stop the charge, hold the charge card on the screen, press stop and disconnect the cable.

Detailed instructions on how to use the charge point can be found on the charger.

We are constantly developing roaming partnerships to provide you with the best charging experience. To find out more about our roaming partners, visit the Drivers section on our website.

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