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Respect for privacy and personal data protection is part of Mer’s company culture. This enables us to maintain an  environment where our customers, vendors and other stakeholders can trust Mer UK to process their personal data. As a customer, vendor or stakeholder, your privacy is important to us. We constantly strive to ensure compliance with all applicable data protection laws and regulations and our privacy and data protection policies.

This privacy statement explains how, why and for how long Mer UK processes your personal data.


Mer UK collects personal data to operate effectively and provide you with the necessary services. 

We process customer and vendor data, including: 


Mer UK processes your personal data to provide or procure goods or services to or from you or your organisation

For example, we will process your personal data:


We collect your personal data from different sources. You provide some of this data directly through a customer or vendor relationship.

Other data is collected from your activities as a customer, vendor or other stakeholder. We also obtain data from other sources. Here are some situations where we process your personal data.

Information provided by you, such as:

Information we receive from your activities as a customer, vendor or other stakeholder, such as:

Information gathered from third parties, such as:


Mer UK retains personal data for as long as necessary to fulfil the purposes for collection.

Your personal data will be stored and deleted in accordance with applicable laws.


We share your personal data with:

Other companies in the Statkraft group

Mer UK is part of the Statkraft group of companies. To the extent it is necessary for fulfilling any of the purposes above, your data is shared with other companies in the Stakraft group.


We use a number of vendors who provide services such as IT services and support, cloud services, installation services, payment services etc. We may allow such vendors to access/receive your personal data to the extent relevant to deliver these services.

We will ensure adequate  data processing agreements with our supplier for the purpose of protecting your privacy. When processors outside of the EU/EEA are used, we will ensure that a legal basis for the transfer of personal data exists.

Public authorities

We will also disclose your personal data where required by law, by order or requirement of a court, administrative agency or government tribunal or in response to legal process.


Mer UK is committed to protecting the security of your personal data.


Mer UK Limited is the controller and is responsible for the main decision about the purposes and means of the processing of your personal data. Other Statkraft group companies are responsible for selected processing activities within their sphere of control.


Mer UK processes personal data only if, and to the extent, that at least one of the following applies:

the data subject has given consent to the processing of his or her personal data for one or more specific purposes processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request steps of the data subject prior to entering a contract processing is necessary for compliance with a legal obligation to which the controller is subject processing is necessary in order to protect the vital interests of the data subject or of another natural person processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.


At any time you have the right to ask us to:


If you have any requests, questions or complaints about how we process your personal data, please contact us at [email protected]


This privacy statement is based on the transparency requirements in Regulation (EU) 2016/679 (General Data Protection Regulation). This privacy statement will be updated when necessary. Any changes will be published in this document.