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PRIVACY POLICY

PRIVACY STATEMENT

Statkraft Mer Holding (‘’Mer Group”) is a group of European EV charging companies, which are owned by Statkraft AS. Mer group companies are in the UK (Mer Charging UK Ltd), Norway (Mer Norway AS), Sweden (Mer Sweden AB) and Germany (Mer Germany Gmbh and Mer Solutions). The Mer Group is collectively and jointly responsible for the processing of your personal data.  

Respect for privacy and personal data protection is part of Mer Group’s company culture. This enables us to maintain an  environment where our customers, vendors and other stakeholders can trust Mer Group to process their personal data. As a customer, vendor or stakeholder, your privacy is important to us. We constantly strive to ensure compliance with all applicable data protection laws and regulations and our privacy and data protection policies.

This privacy statement explains how, why and for how long Mer Group processes your personal data.

THE PERSONAL DATA WE PROCESS 

Mer Group collects personal data to operate effectively and provide you with the necessary services. 

We process customer and vendor data, including: 

WHY WE PROCESS YOUR PERSONAL DATA 

Mer Group processes your personal data to provide or procure goods or services to or from you or your organisation

For example, we will process your personal data:

HOW WE COLLECT YOUR PERSONAL DATA

We collect your personal data from different sources. You provide some of this data directly through a customer or vendor relationship.

Other data is collected from your activities as a customer, vendor or other stakeholder. We also obtain data from other sources. Here are some situations where we process your personal data.

Information provided by you, such as:

Information we receive from your activities as a customer, vendor or other stakeholder, such as:

Information gathered from third parties, such as:

RETENTION OF YOUR PERSONAL DATA 

Mer Group retains personal data for as long as necessary to fulfil the purposes for collection.

Your personal data will be stored and deleted in accordance with applicable laws.

REASONS WE SHARE YOUR PERSONAL DATA 

We share your personal data with:

Other companies in the Statkraft group

Mer Group is part of the Statkraft group of companies. To the extent it is necessary for fulfilling any of the purposes above, your data is shared with other companies in the Statkraft group.

Vendors

We use a number of vendors who provide services such as IT services and support, cloud services, installation services, payment services etc. We may allow such vendors to access/receive your personal data to the extent relevant to deliver these services.

We will ensure adequate  data processing agreements with our supplier for the purpose of protecting your privacy. When processors outside of the EU/EEA are used, we will ensure that a legal basis for the transfer of personal data exists.

Public authorities

We will also disclose your personal data where required by law, by order or requirement of a court, administrative agency or government tribunal or in response to legal process.

HOW WE SECURE YOUR PERSONAL DATA 

Mer Group is committed to protecting the security of your personal data.

WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA 

STATKRAFT MER HOLDING is the controller and is responsible for the main decision about the purposes and means of the processing of your personal data. Other Statkraft group companies are responsible for selected processing activities within their sphere of control.

LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA 

Mer Group processes personal data only if, and to the extent, that at least one of the following applies:

YOUR RIGHTS 

At any time you have the right to ask us to:

HOW TO CONTACT US

If you have any requests, questions or complaints about how we process your personal data, please contact us at [email protected]

ABOUT THIS PRIVACY STATEMENT 

This privacy statement is based on the transparency requirements in Regulation (EU) 2016/679 (General Data Protection Regulation). This privacy statement will be updated when necessary. Any changes will be published in this document.