Ways to charge with Mer charging points
Seamlessly charge as a guest at any of our EV charging stations.
How to charge on the Mer EV network
Download the Mer Connect UK app. Register as a Mer customer or pay-as-you-go charging. You don’t need to have an account with us to charge with the app. Follow the instructions to start charging your car.
Consult our charging map or start a charge in your internet browser with the Driver Portal. Find the charge point you are using; select it on the map and follow the instructions in the portal to begin your charging session.
Activate your charge card on the app/Driver Portal.
Start the charge
Hold the charge card on the charger’s card reader, in the same way you would with contactless, to start the charge.
Stop the charge
To stop the charge, hold the charge card on the card reader again and disconnect the cable from your car. As a registered user, you’ve got access to your charging history, billing overview, and much more. Your login details will work across the App and the Driver Portal.
Contactless is available on specific charge points with a speed of 50kW+. Once your charge is complete, follow the instructions on the charger and request your receipt.
In the app/Driver Portal:
No need to sign up – click on ‘Find a Charge Point’ and select the charger you require. Enter your card details and email address to receive a receipt once the session has ended.
If you paid via Apple Pay or Google Pay:
Enter the last 4 numbers of the virtual card stored within your phone wallet (not the last 4 numbers on the physical card). This will enable you to obtain your charging receipt.
To find the virtual numbers of your card, follow the instructions below:
Apple Pay
- Open wallet within the phone
- Select the card used for purchase
- Select options (top right corner) & card number
- The apple pay number is displayed below the physical card number
Google Pay
- Open wallet within the phone
- Select the card used for purchase
- Select options
- The virtual account number is displayed at the top
Mer Connect UK app
Download the Mer UK charging app to manage your charging sessions in one place!
EV Charging Guides
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Get a better understanding of EV charging speeds and times, and learn how much power you are getting.
EV charging speeds explainedCharge point user guides
View and download our EV charger user guides with step-by-step instructions on how to use our chargers.
Find the right charger user guide